FAQs

What are your shipping charges?

We have flat rate shipping of $7 within New Zealand and $20 International shipping.

We also offer free shipping on orders over $100 when shipping within New Zealand. From time to time we also offer free shipping discounts as a promotion keep an eye on our Facebook or Instagram to take advantage of our next promo.

How do you package my order?

We package your order with the least amount of plastic product as possible normally your order will be wrapped in paper with jute string around in then inside a paper envelope.

Occasionally we have to add bubble wrap to things to ensure they make it to you safely any time we use packaging such as bubble wrap it is recycled from order we receive and we encourage you to reuse it yourself also.

Do you offer fundraising opportunities? 

Learn how you could help people reduce waste while making up to 40% of the sales for your fundraising cause. We have worked with several organizations already to make some profitable fundraisers if you would like to find out more please email indieandrose@outlook.com 

How do you find your products?

We are constantly on the look out for new and exciting new brands and products to work with. If you think you have an ecofriendly or New Zealand made product we might be interested in do not hesitate to pop us through and email indieandrose@outlook.com

Something I wanted is out of stock will you be getting more in?

Our stock sells out fast generally speaking if it is still showing on the website we will be restocking that item. You can always see our Facebook and Instagram to see if we have new products coming or if the product you have been waiting on has been restocked.

Do you have social pages where we can see your items and tag our purchases?

Whilst we admit social media may not be our strongest suit (we are more interested in getting your orders out super fast and finding the best newest eco products for you) we try our best and our Facebook and Instagram can both be found by searching @indierosenz.

We would love you to tag your latest Indie Rose purchase so we can see how you enjoy it.